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ACT! 2
So you have an ACT! database with hundreds (or maybe thousands) of leads and the question you keep asking yourself is what do I do now?

This class is for small businesses, sales managers and salespeople that use ACT!, but now want to turn ACT! into a sales machine.

Most businesses have prospects and customers they deal with on a daily basis and we will show you how to make sure no one slips through the cracks by formulating a plan to give great customer service.


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ACT! 2 Class Outline
Opening Comments
Quick review of ACT! 1
 
Getting your work done
Starting your day With ACT
Making Calls
Going to Appointments
To-dos: getting stuff done.
The Calendar and Task List
Clearing Items
Never Erase
Private Items
Finding contacts more options
 
A prospect inquires, now what?
Following up on things you’ve done.
Letters
Form Letters
Emails
Labels
Follow-up Calls
Your Layout: Does it Work
Revisiting Fields & Layouts
A quick look at ACT! and Required Fields
Contacting your Prospects (Telephone, Email and Mail).
Email Marketing
ACT! Email Options
Email: Outlook or ACT!
The Email Tutorial
The most important field in ACT! revisited
To-do’s and other types of activities
Filters in ACT!
Follow-up: email, letters and faxes
Form Letters
Templates Word Processing & Email
Labels
Word Processor: Word vs. ACT!
Scheduling for others
Task List revisited
Task List versus Calendars revisited
Review your schedule
 
Prospects & Clients
Organizing your Prospects
Prospects are everywhere!
Planning your day, week, month or year
Starting to Sell & Market with ACT!
Types of Customers
Your best prospect and my pet peeve
Loving your Customers: Don't Forget Them
 
Fine Tuning ACT!
ACT! on a network (briefly)
Preferences in ACT!
Rollovers
Reports
Sales Opportunities
Activity Series
Calendars
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